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Special Ops Associate

AdvocateMH

AdvocateMH

Operations
Brookline, MA, USA
Posted on May 14, 2025

Why Benchmark Health

At Benchmark Health, we’re not just transforming mental health care—we’re empowering professionals like you to grow and thrive. Here’s what makes us different:

  • Higher Pay & Competitive Rates: We value your expertise and offer compensation that reflects it.

  • Flexible Schedules: Choose part-time (20+ hours) for full time options that fit your lifestyle. We offer flexibility regarding hybrid options.

  • Leadership Opportunities: We invest in your growth with a clear path to leadership roles.

  • Innovative Work Environment: Be part of a cutting-edge team that’s revolutionizing behavioral health care through precision-based triage for specialty behavioral health referrals.

  • Mission-Driven Culture: Join a company committed to improving lives and making mental health care more accessible for all.

What You’ll Do

As an Advocate, you’ll play a vital role in helping patients navigate the complex behavioral health landscape. You will work with practices and health systems to support patient needs, triage cases, and connect individuals with the right resources at the right time.

You’ll help patients throughout their behavioral healthcare journey facilitating follow-ups on treatment recommendations—ensuring patients receive therapy, psychiatry, support groups, or other resources they need. You will help patients navigate complex social situations and help patients get the care they need. This is your opportunity to innovate in a fast-paced startup environment while driving real change in mental health care.

Your Impact

  • Provide education and guidance around options for care and resources

  • Assist patients in locating well matched high quality resources to address presenting concerns

  • Offer validation and support to patients seeking help, and assist them in preparing for engaging in care

  • Coordinate care with referral sources

  • Offer patients continuous follow up and redirection to new resources as needed

What We’re Looking For

We’re seeking talented professionals who are ready to make an impact:

  • High School Degree; BA Degree in health and human services field preferred

  • 2-3 years experience working in a healthcare or community health setting preferred

  • Understanding of social determinants of health and working with diverse patient populations.

  • Knowledge in the field of suicide prevention preferred

  • Prior experience working with patients with serious mental illness preferred

  • Experience working in peer support or lived experience navigating the mental health system a plus

Join Us Today!

If you’re ready to make an impact while growing your career in an innovative environment, Benchmark Health is the place for you! Apply now to join our team of changemakers transforming mental health care.