Loyalty Program Administrator
Classet
Department: Marketing
Location: Phoenix, AZ
Type: Full-Time
Pay: 20.50 -< D.O.E
Grow with the Industry’s Leading Family-Owned Supplier! For over 100 years, we’ve been helping professionals build beautiful landscapes— and we’re just getting started. As the largest family-owned landscape supply company in the nation, we pride ourselves on deep-rooted relationships, exceptional service, and a culture that values integrity, innovation, and growth. We’re looking for a Loyalty Program Administrator to join our Marketing team and help us cultivate customer loyalty through strategic engagement and rewards programs that reflect our commitment to excellence.
What You’ll Do:
• Design and manage loyalty campaigns that reward and retain our valued customers.
• Oversee program operations including member communications, rewards fulfillment, and performance tracking.
• Collaborate with cross-functional teams to align loyalty initiatives with broader marketing and business goals.
• Analyze customer data to identify trends and opportunities for program enhancement.
• Stay ahead of industry trends and bring fresh ideas to elevate the customer experience.
What You Bring:
• Bachelor’s degree in marketing, Business Administration, or a related field.
• 1–3 years of experience in marketing, customer loyalty, or program management.
• Excellent and proven customer service skills. • Strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Why You’ll Love It Here:
• Be part of a company with a century-long legacy and a future-focused mindset.
• Work in a collaborative, family-oriented culture that values your ideas and contributions.
• Competitive compensation and benefits.
• Opportunities for career growth in a thriving industry.
Ready to Cultivate Loyalty That Lasts? Apply today and help us build a program that’s as strong and dependable as the landscapes our customers create.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- Profit Sharing
We have the 4 C’s that make your job a career!
Career Development- To invest in your personal and professional growth, we offer a variety of training resources.
Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!
Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!
Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!